Privacy policy

Privacy policy

This policy applies to the website: https://biophare.com/.

Last updated: September 18, 2023

Respect for your privacy is of the utmost importance for the CSPR/Biophare, which is responsible for this website.

This privacy policy aims to inform you about:

  • How we collect and process your personal information.
  • Your rights regarding such information.
  • The identity of the data controller (person in charge of the protection of personal information).
  • The third parties such information may be disclosed to.
  • The website’s policy regarding cookies.

1. Collection of personal information

Personal information means any information that could be used to identify you.

We collect the following personal information:

  • First and last name
  • address
  • IP address
  • Street address (street name and number, city, province, postal code)
  • Phone number (cell, home, office)
  • First and last name of child 
  • First and last names of parents or guardians
  • Social insurance numbers
  • Date of birth
  • Gender of child
  • Child’s health insurance number and expiry date
  • Child’s medical information
  • Emergency contact (contact information and relationship)
  • Photo authorization request
  • Bank account number and name of financial institution
  • Name of organization
  • First and last names of representatives of the organization
  • GST and QST numbers
  • Purchase history
  • Geolocation

This information is collected from:

  • Employees
  • Members
  • Volunteers
  • Clients
  • Children participating in activities
  • Suppliers
  • Partners
  • Donors

2. Forms and methods of collection

We collect personal information via the methods described below, in the “Forms and methods of collection” and “Log files and cookies” sections.

Your personal information is collected via the following methods:

  • Newsletter registration form
  • Contact us form
  • Space rental form
  • Donation form
  • Enrolment form
  • Registration form
  • Purchases at the ticket office and shop

The information collected is used for the following purposes:

  • Transmission of information
  • Statistics
  • Contact
  • Payments
  • Solicitation

We accept payments at our ticket office and shop, as well as your donations, via Square. When payments are processed, certain data are shared with Square, including the data required to execute the payment, such as the total amount and billing information. Please review Square’s privacy policy for details. The Biophare does not retain any credit card information. Only the transaction results are retained.

Google CAPTCHA protection:

All forms on the Biophare website are protected by Google’s reCAPTCHA service. To learn more about this service, consult Google’s privacy policy and terms of service.

3. Log files and cookies

We collect certain information through log files and cookies. These allow us to process statistics and information on traffic, streamline browsing and improve your experience.

A. Description of cookies used by the website

Cookies mainly collect the following information:

  • IP address
  • Operating system
  • Device type and model
  • Device screen resolution
  • Browser type and language
  • Region or municipality, as determined by IP address
  • Point of origin (e.g., banner, email, social media, etc.)
  • Pages visited

The use of such files allows us to achieve the following purpose:

  • Statistical surveys

B. Objecting to the use of cookies on the website

You can object to the use of cookies by configuring your web browser or customizing the consent banner at the bottom of the site.

If you choose to deactivate cookies, you may continue to use the website. However, we shall not be deemed responsible for any malfunction resulting from this action.

4. Sharing personal information

We undertake not to sell or provide the personal information collected to third parties. However, we may share such information with third parties for the following reason:

  • Use, with your permission only, on the Biophare’s digital accounts (social media, newsletters, advertising accounts).

5. Personal information retention period

The data controller will store all personal information collected in the site’s IT systems under reasonable security conditions and in compliance with the legislation in effect until after the service has been rendered or until you state an objection.

6. Hyperlinks and external services

Our website may contain links to other sites and services belonging to and operated by third parties. These sites are not affiliated with our organization. Sites whose links appear on our website are independent and may also collect personal information or cookies. We may not be held responsible for how such third parties collect, use or share your personal information. Furthermore, we cannot guarantee or issue any statements concerning the accuracy, suitability or completeness of information contained on such external websites.

7. Hosting of personal information

Our site is hosted by Funio. Please review Funio’s privacy policy for details.

The personal information we collect and process is not transferred to other countries.

8. Data controller (person in charge of the protection of personal information)

A. Data controller

The data controller is responsible for determining the purposes and means of processing personal information.

Furthermore, they undertake to notify you in the event personal information is corrected or deleted.

Should the integrity, confidentiality or security of your personal information be compromised, the data controller undertakes to inform you by any and all means at their disposal.

The data controller undertakes to maintain a log of incidents involving the confidentiality of personal information and take measures to prevent such incidents in the future.

B. Obligations concerning the protection of personal information

The data controller, employees and volunteers undertake to protect the personal information collected, not disclose it to third parties without informing you and respect the purposes for which such information was collected.

Vous avez le droit de vous opposer au traitement de vos renseignements personnels par le site Internet. Vous avez également le droit de demander que vos renseignements personnels ne figurent plus, par exemple, dans une liste de diffusion. Afin de formuler une demande de retrait de vos renseignements personnels, vous devez remplir le formulaire à cet effet.

10. Right to access and correct personal information

You can consult, update or modify your personal information by completing the appropriate form.

11. Security

The personal information we collect is kept in a secure environment. Persons working for us must maintain the confidentiality of your personal information

The following measures are in place to ensure the security of your personal information:

  • Secure Sockets Layer (SSL) protocol
  • Access management — person concerned
  • Credentials and password
  • Firewalls
  • Monthly website maintenance and updates

We undertake to maintain a high degree of privacy by integrating the latest technological innovations to ensure your information is kept confidential. However, no mechanism is completely secure. Some risk is always involved when digital tools are used to communicate personal information.

12. Privacy policy updates

This privacy policy can be consulted at any time at the following address: https://biophare.com/en/privacy-policy.

Person in charge of compliance:

If you have any questions, comments or complaints related to this policy, contact the person in charge of compliance with this privacy policy:

Data controller:

Anne-Marie Dulude
Managing Director
Corporation soreloise du patrimoine régional / Biophare
6 Rue Saint-Pierre, Sorel-Tracy, Quebec, Canada  J3P 3S2

Phone: 450-780-5740, ext. 3020
Fax: 450-780-5734
Email: info@biophare.com